{"id":477,"date":"2018-02-28T16:14:27","date_gmt":"2018-02-28T16:14:27","guid":{"rendered":"https:\/\/goldenheartseniorcare.com\/clone\/?page_id=477"},"modified":"2018-08-01T17:44:54","modified_gmt":"2018-08-01T17:44:54","slug":"client-bill-of-rights","status":"publish","type":"page","link":"https:\/\/goldenheartseniorcare.com\/clone\/client-bill-of-rights\/","title":{"rendered":"Client Bill of Rights"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; specialty=&#8221;off&#8221; _builder_version=&#8221;3.0.101&#8243; module_class=&#8221;inner-banner&#8221; background_image=&#8221;https:\/\/goldenheartseniorcare.com\/clone\/wp-content\/uploads\/sites\/20\/2018\/05\/Nurse-is-pushing-her-patients-wheelchair_03.jpg&#8221; next_background_color=&#8221;#1f4e6a&#8221;][et_pb_fullwidth_image _builder_version=&#8221;3.0.101&#8243; src=&#8221;\/wp-content\/uploads\/sites\/20\/2018\/05\/A-nurse-and-her-patient-smiling.jpg&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;off&#8221; use_overlay=&#8221;off&#8221; alt=&#8221;A caregiver and her patient outside&#8221; disabled=&#8221;off&#8221; disabled_on=&#8221;|off|on&#8221; \/][et_pb_fullwidth_header _builder_version=&#8221;3.0.101&#8243; text_orientation=&#8221;left&#8221; header_fullscreen=&#8221;off&#8221; header_scroll_down=&#8221;off&#8221; image_orientation=&#8221;center&#8221; background_layout=&#8221;light&#8221; content_orientation=&#8221;center&#8221; custom_button_one=&#8221;off&#8221; button_one_icon_placement=&#8221;right&#8221; custom_button_two=&#8221;off&#8221; button_two_icon_placement=&#8221;right&#8221; module_class=&#8221;inner-header-content&#8221; custom_padding_tablet=&#8221;50px||0px|&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_padding_phone=&#8221;0px||0px|&#8221;]<\/p>\n<h1 class=\"inner-header\">Clients Bill of Rights<\/h1>\n<p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; specialty=&#8221;off&#8221; prev_background_color=&#8221;#ffffff&#8221; next_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;3.0.101&#8243; background_color=&#8221;#1f4e6a&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px||20px|&#8221; module_id=&#8221;full-width-cta-section&#8221; custom_padding_phone=&#8221;20px|15px|20px|15px&#8221; custom_margin_phone=&#8221;||20px|&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_module=&#8221;6813&#8243;][et_pb_fullwidth_code admin_label=&#8221;Contact Phone Number&#8221; global_parent=&#8221;6813&#8243; _builder_version=&#8221;3.0.101&#8243;]&lt;a href=&quot;tel:1-800-888-888 &quot; class=&quot;full-width-cta&quot; &gt;Contact us at 1-800-888-888 for a FREE In-Home Consultation&lt;\/a&gt;[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; prev_background_color=&#8221;#1f4e6a&#8221; _builder_version=&#8221;3.0.101&#8243; custom_padding_phone=&#8221;0px|||&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221;][et_pb_row][et_pb_column type=&#8221;2_3&#8243;][et_pb_text _builder_version=&#8221;3.0.101&#8243; background_layout=&#8221;light&#8221;]<\/p>\n<h2 class=\"blue\">Our Clients have rights. As a Golden Heart care recipient, you have the right to:<\/h2>\n<p>&nbsp;<\/p>\n<ul class=\"ul-icons-1\">\n<li><strong class=\"upper\">Quality:<\/strong> Receive high quality services in an empowered environment that responds to your changing needs.<\/li>\n<li><strong class=\"upper\">Respect:<\/strong> Be valued and treated with dignity, respect and courtesy.<\/li>\n<li><strong class=\"upper\">Empowerment:<\/strong> To make choices, have a voice, be heard, and be consulted and informed about your care.<\/li>\n<li><strong class=\"upper\">Advocacy:<\/strong> Receive advocacy for integrated care designed to protect your rights, optimum health &#038; lifestyle \u2014 if desired, to have another person of your choice support you and advocate on your behalf.<\/li>\n<li><strong class=\"upper\">Confidentiality:<\/strong> Your privacy is protected and all matters concerning your medical and personal affairs are kept in the strictest confidence according to HIPAA standards.<\/li>\n<li><strong class=\"upper\">Freedom from descrimination<\/strong> of any type including age, religion, disability, ethnicity, or gender. Your cultural\/personal beliefs and lifestyle are respected.<\/li>\n<li><strong class=\"upper\">Transparency:<\/strong> Be provided with a written plan of your care services and have access your personal information.<\/li>\n<li><strong class=\"upper\">Communication:<\/strong> Your comments are heard and valued. We welcome your feedback, grievances and suggestions through any communication channel.<\/li>\n<li><strong class=\"upper\">Timely Response:<\/strong> Your concerns are addressed appropriately.<\/li>\n<li><strong class=\"upper\">Self-sufficiency:<\/strong> We are not replacing you; we are assisting you to the best of our ability and encouraging your independence.<\/li>\n<li><strong class=\"upper\">Responsible Care:<\/strong>  Our care is provided by compassionate employees who have been screened and trained to deliver outstanding care.<\/li>\n<li><strong class=\"upper\">Continuity of Care:<\/strong> Continuous Quality Improvement standards ensure you receive our high standard of personalized care and services while they are still necessary and appropriate to meet your needs.<\/li>\n<li><strong class=\"upper\">Peaceful Environment:<\/strong> Your services will be provided by Caregivers who practice courtesy, positive communication, and who leave their problems at home. Potential conflict resolution will be handled with sensitivity and respect.  We bring safe and confident living home to you!<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_code admin_label=&#8221;Contact us for a FREE In-Home Consultation&#8221; _builder_version=&#8221;3.0.101&#8243; saved_tabs=&#8221;all&#8221; global_module=&#8221;6892&#8243;]&lt;a href=&quot;\/contact-us\/&quot; class=&quot;contact-us-button-bg&quot;&gt;Contact us for a FREE In-Home Consultation&lt;\/a&gt;[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_search _builder_version=&#8221;3.0.101&#8243; exclude_pages=&#8221;off&#8221; exclude_posts=&#8221;off&#8221; background_color=&#8221;#ebebeb&#8221; placeholder_color=&#8221;#999999&#8243; background_layout=&#8221;light&#8221; custom_css_main_element=&#8221;border: 1px solid #999;&#8221; module_class=&#8221;golden-search&#8221; button_color=&#8221;#1f4e6a&#8221; border_radii=&#8221;on|0px|0px|0px|0px&#8221; placeholder=&#8221;Search&#8221; show_button=&#8221;off&#8221; saved_tabs=&#8221;all&#8221; global_module=&#8221;295&#8243; \/][et_pb_text admin_label=&#8221;Form&#8221; _builder_version=&#8221;3.0.101&#8243; background_layout=&#8221;light&#8221; module_class=&#8221;state-toggle&#8221; saved_tabs=&#8221;all&#8221; global_module=&#8221;294&#8243;]<\/p>\n<h3 class=\"aligncenter\">Contact Us Today!<\/h3>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f602-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/clone\/wp-json\/wp\/v2\/pages\/477#wpcf7-f602-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"602\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.7\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f602-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"sidebar-form\">\n\t<p><label for=\"your-name\" class=\"screen-reader-only\">First Name(required)<\/label>\n\t<\/p>\n\t<p><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"your-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First Name*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n\t<p><label for=\"your-last\" class=\"screen-reader-only\">Last Name(required)<\/label>\n\t<\/p>\n\t<p><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-last\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"your-last\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last Name*\" value=\"\" type=\"text\" name=\"your-last\" \/><\/span>\n\t<\/p>\n\t<p><label for=\"phone\" class=\"screen-reader-only\">Phone Number(required)<\/label>\n\t<\/p>\n\t<p><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" id=\"phone\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone*\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span>\n\t<\/p>\n\t<p><label for=\"your-email\" class=\"screen-reader-only\">Email(required)<\/label>\n\t<\/p>\n\t<p><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"your-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n\t<p><label for=\"message\" class=\"screen-reader-only\">Message<\/label>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"3\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"message\" aria-invalid=\"false\" placeholder=\"Messsage\" name=\"message\"><\/textarea><\/span>\n\t<\/p>\n\t<p>[honeypot fnaliy8fjf-97]\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n\t<\/p>\n<\/div><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"192\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;CTA&#8221; _builder_version=&#8221;3.0.101&#8243; background_layout=&#8221;light&#8221; text_orientation=&#8221;center&#8221; saved_tabs=&#8221;all&#8221; global_module=&#8221;275&#8243;]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/goldenheartseniorcare.com\/clone\/wp-content\/uploads\/sites\/20\/2018\/02\/icons_05.jpg\" alt=\"people icon\" class=\"alignnone size-full wp-image-141\" width=\"102\" height=\"92\"><\/p>\n<h2 class=\"h2-t\">Franchise Opportunity<\/h2>\n<p>Praesent feugiat mollis pulvinar. Nunc et augue accumsan mauris elementum imperdiet.<\/p>\n<p style=\"margin-top:1em\"><a href=\"\" class=\"button-1\">Learn More<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; specialty=&#8221;off&#8221; _builder_version=&#8221;3.0.101&#8243; module_class=&#8221;inner-banner&#8221; background_image=&#8221;https:\/\/goldenheartseniorcare.com\/clone\/wp-content\/uploads\/sites\/20\/2018\/05\/Nurse-is-pushing-her-patients-wheelchair_03.jpg&#8221; next_background_color=&#8221;#1f4e6a&#8221;][et_pb_fullwidth_image _builder_version=&#8221;3.0.101&#8243; src=&#8221;\/wp-content\/uploads\/sites\/20\/2018\/05\/A-nurse-and-her-patient-smiling.jpg&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;off&#8221; use_overlay=&#8221;off&#8221; alt=&#8221;A caregiver and her patient outside&#8221; disabled=&#8221;off&#8221; disabled_on=&#8221;|off|on&#8221; \/][et_pb_fullwidth_header _builder_version=&#8221;3.0.101&#8243; text_orientation=&#8221;left&#8221; header_fullscreen=&#8221;off&#8221; header_scroll_down=&#8221;off&#8221; image_orientation=&#8221;center&#8221; background_layout=&#8221;light&#8221; content_orientation=&#8221;center&#8221; custom_button_one=&#8221;off&#8221; button_one_icon_placement=&#8221;right&#8221; custom_button_two=&#8221;off&#8221; button_two_icon_placement=&#8221;right&#8221; module_class=&#8221;inner-header-content&#8221; custom_padding_tablet=&#8221;50px||0px|&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_padding_phone=&#8221;0px||0px|&#8221;] Clients Bill of Rights [\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; specialty=&#8221;off&#8221; prev_background_color=&#8221;#ffffff&#8221; next_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;3.0.101&#8243; background_color=&#8221;#1f4e6a&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px||20px|&#8221; module_id=&#8221;full-width-cta-section&#8221; custom_padding_phone=&#8221;20px|15px|20px|15px&#8221; custom_margin_phone=&#8221;||20px|&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - 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